Privacy Policy

IGI-Group respects your preferences concerning the treatment of personal information that we may collect from your use of our Web site and your interactions with us off-line. This policy lets you know how we collect and use your personal information, and how you can control its use. This policy describes the broadest potential use of personal information throughout www.igi-group.com Web site and in off-line transactions; however, we may make far less use of your personal information.

We have established separate privacy policies that govern those different activities. The following privacy policies are specifically tailored to the relevant line of business or offering, and are separate and distinct from the activities governed by this privacy policy:

* The services privacy policy addresses customer data to which we may be provided access in order to perform consulting, product support, outsourcing and other services.

* The recruiting privacy policy addresses information we may collect in connection with IGI-Group's employment recruiting efforts.

* The Newsletters privacy policy addresses information we collect from subscribers to these publications.

The www.igi-group.com Web site provide links to external sites we believe may be of interest to you. Those sites are beyond our control. You are advised to check the privacy policies and terms of use of any non-Oracle sites before providing your personal information to them.

TYPES OF PERSONAL INFORMATION WE COLLECT AND HOW WE COLLECT IT

Personal Information: This policy covers the following personal information that we collect through your use of our Web site and in connection with off-line communications. Specifically, we may collect this information from offline and online registrations and forms, communications and interactions, and sales inquiries and transactions. We also may use third party sources, such as opt-in lists, as specified below.

* Contact information, such as name, physical address, telephone number(s), email address, and company. The majority of the information collected under this category is business contact information and when this information is collected in forms on our web site, it is collected and/or transmitted using Secure Socket Layer (SSL) technology.

* Transactional information, including information about the products and services you purchase or download or about which you make an inquiry.

* User preferences, such as product requirements, areas of industry interest, newsletters, community choices and other information you select in the customer profile when registering on our site or indicated by your use of the Web site.

* We usually DO NOT collect Financial/credit card and payment information. If we are forced to do so you'll be contacted officially by phone or fax from our accounting department and you'll have full track of the info usage. Also the info will be used only with your written consensus and only for the certain transaction!

* Event and conference participation information, such as lectures, classes or booths attended or visited during an event or conference hosted or attended by us. If we use electronic tracking technologies at an event, we will provide notice in the event registration materials and/or correspondence.

We may supplement information you provide with information received from third parties.

Electronic Communications Protocols and Cookies: In addition to the information specified above, we may collect information about your use of the Web site through electronic communications protocols and cookies. As is true when you visit most Web sites, we may automatically receive information from you as part of the communication connection itself, which often consists of network routing information (where you came from), equipment information (browser type), your IP address, and date and time. We also use cookies, embedded URLs and embedded pixels to capture additional information.

Cookies: Our server will query your browser to see if there are "cookies" previously set by our Web site. A cookie is a small piece of information sent by a Web server to store on a Web browser so it can later be read back from that browser. Cookies on the Web sites may collect a unique identifier, user preferences and profile information and membership information. Oracle also uses cookies to collect general usage and volume statistical information that does not include personally identifiable information. Some cookies may remain on the user's computer after they leave the Web site, and the majority are set to expire within 30 • 365 days. While we do not offer an opt-out for cookies, browsers provide you information and control over cookies. You can set your browser to alert you when a cookie is being used, and accept or reject the cookie. You can also set your browser to refuse all cookies or accept only cookies returned to the originating servers. Users can generally disable the cookie feature on their browser without affecting their ability to use the site, except in some cases where cookies are used as an essential security feature necessary for transaction completion.

USE AND SHARING OF PERSONAL INFORMATION

Our company uses your personal information for the following purposes:

To engage in transactions. We may use personal information such as name, physical address, telephone number, email address, and company to engage in transactions with you, including contacting you about your order. If we do so you'll be contacted officially by phone or fax from our accounting department and you'll have full track of the info usage. Also the info will be used only with your written consensus and only for the certain transaction!

To process transactions. We may use financial/credit card and payment information to process your order. We may need to share some of this information with delivery services, credit card clearing houses and other third parties to complete the transaction.

To provide support or other services. IGI-Group may use your personal information to provide you support or other services you have ordered, as well as product updates, product patches and fixes and other similar communications.

To tailor marketing to your needs and respond to your requests. We may use your personal information to notify you about new product releases and service developments. We also may use your personal information to respond directly to your requests for information, including registrations for newsletters or other specific requests, or pass your contact information to the appropriate distributor or reseller for further follow-up related to your interests.

To administer product downloads. We'll contact you if you download products to confirm certain information about your order (for example, that you did not experience problems in the download process), discuss the downloaded products or provide marketing or sales information about related products and services. We also may use this information to confirm compliance with licensing and other terms of use and may share it with you.

To select content, improve quality and facilitate use of the Web Site. We may use your personal information, including the information gathered as a result of site navigation and electronic protocols and cookies, to help create and personalize Web site content, facilitate your use of the Web sites (for example, to facilitate navigation and the login process, avoid duplicate data entry, enhance security, keep track of shopping cart additions and preserve order information between sessions), improve Web site quality, track marketing campaign responsiveness, and evaluate page response rates.

To provide joint sales or product promotions. We and our partners may engage in joint sales or product promotions. Such promotions will always reference the partners involved. Both us and the partner(s) will have access to that information, and either we or our partners may provide you the sales or product promotion information. We recommend you review the privacy policies of these partners to address your particular needs and concerns.

To contact a referral/"tell a friend". If you elect to use our referral service to inform a friend about our site, we will ask you for the friend's name and email address. We will automatically send the friend a one-time email inviting them to visit the site. We use this personal information for the sole purpose of sending this one-time email and tracking the success of our referral program. The friend may contact us at support@igi-group.com to be removed from the referral program.

To communicate with you about a conference or event. We or our partners may communicate with you about a conference or event hosted or co-sponsored by us or one of our partners. This may include information about the event's content, event logistics, payment, updates, and any additional meetings, special demonstrations or other customer facilitation that we may provide related to an event for which you have registered. We may contact you after the event about the event and related products and services and may share information about your attendance with your company. We also will permit designated partners or conference sponsors to send you up to two communications through the services of a third-party bonded warehouse. Please note that our partners or conference sponsors may directly request your personal information at their conference booths or presentations; providing your information is optional, and you should review their privacy policies to address your particular needs and concerns.

To comply with legal requirements. We may be required to disclose your personal information in order to comply with legally mandated reporting, disclosure or other legal process requirements. We will use reasonable efforts to limit the personal information it provides for these purposes.

REGISTRATION, CUSTOMIZATION, PREFERENCES AND OPT-OUT

We allow you to establish an online registration profile for marketing communications at www.igi-group.com. You may use the profile to customize and control your preferences for receiving electronic information, including opting into (or out of) communities, newsletters and general interest areas.

Opting Out. www.igi-group.com enables you to opt out of marketing communications. You may opt out of email marketing by modifying your online profile as described above or by using our general unsubscribe automated link that is included in our marketing emails.

Some non-marketing communications are not subject to general opt-out, such as communications related to product download, sales transactions, software updates and other support related information, patches and fixes, quality assurance surveys, conferences or events for which you have registered, and disclosures to comply with legal requirements, as well as communications with partners, including product alerts, updates, marketing and sales materials and other notices related to partner status.

Information-Sharing Choices. We do not share personal information with other companies. We can do so only in the case of (1) joint sale or joint events where the data goes to us and the other party at the same time; (2) where the customer has requested follow-up which involves our partners; and (3) where third parties are required to accomplish the transaction or perform the service.

SECURITY

The security of your personal information is very important to us. We have in place physical, administrative and technical safeguards designed to protect your personal information from unauthorized access. In addition, we use standard security protocols and mechanisms to exchange the transmission of sensitive data such as credit card details. When you enter sensitive information such as your credit card number on our site, we encrypt it using secure socket layer (SSL) technology.

POLICY UPDATES

We may update this policy from time to time. We will post a prominent notice in this section of this policy notifying users when it is updated. If we are going to use your personal information in a manner different from that stated at the time of collection, we will notify you via email, and you will have a choice as to whether or not we use your personal information in this different manner.

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